The TELUS staff acknowledges that our work spans a lot of Territories and Treaty locations and we have been grateful for the traditional Knowledge Keepers and Elders who are with us nowadays, anyone who has gone ahead of us and also the youth that inspire us.
The 1st telephone number you posted is affiliated with Iristel. Iristel numbers have popped up many times on the discussion boards in past times. They seem to offer VoIP use of scammers abroad.
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@Oleginza Wrote: I named Telus CS at 8.55AM Mountain time they usually hanged up on me, saying that I should contact throughout "regular Place of work hrs". Is this for genuine?
Imagine them as resellers. The sell you a legit solution Telus presents, insert benefits to induce you to order. You provide them with that cash, your details to setup the legit product or service.
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The TELUS workforce acknowledges that our do the job spans lots of Territories and Treaty spots and we've been grateful for the normal Know-how Keepers and Elders who will be with us currently, whoever has gone prior to us and also the youth that inspire us.
Observe: if The subject isn't however lined by TELUS Professional Messaging, You will be furnished which has a callback choice.
Additionally, these folks usually do not give suitable explanations of all The prices linked to the offerings, nor supply alternatives or appropriate email communications.
Regardless, my recommendation is not to do organization Using these folks as they're not sincere about the things they are featuring, as well as the offers / options they claim a customer is able to receive are, in reality, Serious misrepresentations of what is actually obtainable.
I suppose I'm just aged, but I remember a time when you may connect with a business, speak to a human without the need of sitting on hold for hours, and actually get Telus customer service customer service. Thanks Telus for an exquisite customer knowledge.
So inefficient. An e-mail would receive the message across lots less difficult. Another agent stated sorry and can reverse the final month’s cost and terminate it. The next month A different $seven. Sigh. Within the cell phone again in excess of 1-1/two hour. The next consultant was defending her employer and implying I had been wrong. Just charge me the $340 and halt the $seven monthly bill and cancel the digital camera, I begged her, after which you can I finished the decision. She left a message stating she are not able to carry on Using the cancellation given that I hung up. At this time I’m experience physically unwell from it. I get in touch with yet again… forty five minutes. You should, just conclusion this marriage now. Finally An additional agent assured me it would be cancelled. In total, over eleven several hours over the cellular phone since February trying to handle the digicam return. It felt like punishment… like I’m the enemy - soon after shelling out above $40,000 with Telus over time and under no circumstances the moment complained. I’m quite individual and well mannered. My ask for was so uncomplicated. The full point was produced painfully complicated and extended for months.
Settled discussions will probably be shut and saved for ninety times, and can be accessed while in the Information Centre within the My TELUS app.
Yeah, I’m binding by a two yr deal sadly, I’m only 4 months in, but I did get somewhere. I assume The executive Business office known as me nowadays so I've a cellphone dialogue with him in an hour. We’ll see how that goes.